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Busy mall corridor with shoppers · Mall Intelligence people counting from CCTV

Mall Intelligence · for mall management & leasing

Turn mall traffic into insights for tenant growth.

Monitor footfall, corridor traffic, and capture rate for every tenant in one dashboard. Spot areas to strengthen, tenants with strong draw, and opportunities to lift performance and sales per m².

Corridor footfall
8.940
Tenant capture rate
48%
Peak walk-in
14–16
Zone activity
72%

Illustrative scenario, not customer data.

Trusted by malls and retailers in Indonesia

  • Toko Cat Warnago
  • Selfie Time
  • Harmonie Exchange
  • AllRepair
  • Scholl
  • Greet Night Wear
  • JJ Pet House
  • Setiabudi One

Blind spot

Sound familiar?

Marcomm × Leasing

Busy atrium, quiet stores

Activations look great, photos are full, reports say “success.” But leasing and tenants ask: how many entered the unit, and how did lifts compare to a normal weekend?

“A crowd on stage doesn’t mean a crowd at checkout.”

Entrances

One gate is quiet · the cause is a mystery

Parking? Wayfinding? A weak anchor? Without counts per entrance and flow afterward, renovations and signage stay guesswork.

“CCTV sees people pass. The team doesn’t know why they don’t enter.”

Renewal

Rent talks without shared numbers

Tenants ask for cuts because it’s “quiet.” The mall says it’s “busy.” Without corridor traffic and capture rate in front of the unit, the discussion becomes opinions.

“Gut feel is expensive. Data is cheaper at the renewal table.”

Zones & layout

Great on paper, skipped in practice

Some areas look strategic but rarely get visited. Vacancy rises, early termination becomes a risk · while marketing still pushes traffic to gates that are already full.

“Sometimes the flow is wrong · not that the tenant is quiet.”

Features

We have the solution!

01

Renewal-ready data

When renewal season arrives, use corridor traffic and tenant capture rate as negotiation ground · not just gut feel.

  • Corridor traffic
  • Tenant capture rate
02

Optimize zones & layout

See busy zones and ones visitors skip, so you know where to place tenants and displays without manual checks.

  • Zone activity
  • Heatmap mall
  • Peak occupancy
03

Grow traffic & engagement

Know peak hours and corridor visit patterns, then test campaigns, events, or promos to drive traffic to tenants.

  • Peak walk-in hour
  • Traffic trend
  • Entrance leaderboard
04

Unlock new tenant revenue

Offer or sell tenant portal access: storefront traffic, walk-in, and capture rate for each tenant.

  • Portal tenant
  • Revenue-share
visibel.ai Mall Intelligence dashboard: zone traffic and tenant capture rate
visibel.ai dashboard with sample data.

Impact

Today vs with visibel.ai

Renewal negotiations

TodayBased on tenant sales reports and a sense of “busy/quiet.”

With visibel.aiCorridor traffic and capture rate in front of the unit as shared numbers.

Atrium event evaluation

TodayJudged from stage crowds and event photos.

With visibel.aiTraffic lift and tenant walk-in vs a normal weekend baseline.

New tenant placement

TodayLeasing experience and position on the floor plan.

With visibel.aiZone heatmap, dwell time, and visitor flow between areas.

Operations & facility

TodayFixed security and cleaning schedules.

With visibel.aiAligned to peak hours and occupancy by zone.

Management reporting

TodayManual summaries from many different sources.

With visibel.aiOne dashboard: entrances, zones, tenants, and periodic reports.

AI on-premise

Cloud is a choice. Not a requirement.

Instead of sending video to the cloud (heavy bandwidth, unstable connections, leak risk), analyze locally. visibel.ai brings AI to your building: edge device or on-site server connected to existing CCTV. Video is processed on-site; only numbers leave.

AI without cloud Use existing CCTV 300+ channel
Explore on-premise tech
visibel.ai 2U rack-mount appliance for on-site AI processing

CCTV video

Stream sent to third-party servers for analysis

Analyzed in your building. Video never leaves

Bandwidth

Continuous video upload from every camera

Only aggregate numbers are sent · lightweight

When internet fails

Analytics are disrupted too

Processing keeps running on-site

Data control

Data sits on vendor infrastructure, often abroad

Stays in your server room · easier PDP alignment

Scale

Cost and network load grow with every camera

300+ channels monitored, still processed locally

Getting started

Start with one problem. Prove it in 15 days.

Start free 15-day trial
  1. 1Day 1–3

    Setup & baseline

    • visibel.ai hardware is installed and connected to your existing CCTV
    • Define priority doors, zones, or tenants
    • Baseline footfall and capture rate start to form
  2. 2Day 4–15

    Data & review

    • Traffic, walk-in, and zone data collected every day
    • Map busy areas and paths visitors skip
    • Review results with the visibel.ai team
  3. 3After trial

    Decide & expand

    • Use data for renewal, layout, and staffing decisions
    • Continue subscription if it fits your needs
    • Expand to more floors, stores, or locations

Client voices

From teams already reading the data

Stories from mall management and store owners who started deciding with data.

  • ★★★★★

    “I now have capture rate data for every tenant for renewal negotiations · not just gut feel.”

    Mall Intelligence client

  • ★★★★★

    “Turns out mall CCTV can show corridor traffic · not just security footage.”

    Mall Intelligence client

  • ★★★★★

    “I can see which zones are busy and which visitors walk past without stopping.”

    Mall Intelligence client

  • ★★★★★

    “Traffic data makes renewal conversations with tenants more objective.”

    Mall Intelligence client

  • ★★★★★

    “Peak walk-in hour is crystal clear · security and cleaning schedules fit better.”

    Mall Intelligence client

  • ★★★★★

    “The 15-day trial was enough to see our mall’s weekly traffic patterns.”

    Mall Intelligence client

  • ★★★★★

    “The dashboard is simple · our leasing team gets tenant capture rate right away.”

    Mall Intelligence client

  • ★★★★★

    “We can compare tenant performance across floors with the same metrics.”

    Mall Intelligence client

  • ★★★★★

    “No need to replace CCTV · just connect to what you already have.”

    Mall Intelligence client

  • ★★★★★

    “Zone heatmaps help us evaluate placements for new tenants.”

    Mall Intelligence client

  • ★★★★★

    “The tech is advanced · I see store traffic without manual counts.”

    Retail Intelligence client

  • ★★★★★

    “We can compare campaign periods against baseline mall traffic.”

    Mall Intelligence client

FAQ

Questions that come up often

Still stuck? Talk to our team.

No. Capture rate is based on corridor traffic walking toward the tenant (walk-in), not transactions. Tenant POS integration, when available, can add sales data.

The main requirement is access to existing mall CCTV (RTSP). Integration with leasing systems, tenant POS, or other internal data is optional.

No. Mall Intelligence focuses on aggregate patterns such as corridor traffic, capture rate, and zone activity · not personal identification.

Best suited for malls in Jabodetabek with many tenants, existing CCTV, and a need for data-driven traffic and renewal decisions.

No. Example figures on this page are for illustration only · not customer results or performance guarantees for any mall.

Yes, for enterprise clients. Where CCTV covers entrances and main areas, visibel.ai can count footfall and zone activity. For 100+ CCTV feeds we use VP servers, still on-premise.

The data is already there. Just read it.

Visitors already came. CCTV already saw them. Start a free trial and see the numbers yourself · no camera swap, no video leaving the building.

Trials are prioritized for sites in Jabodetabek that pass CCTV readiness assessment.

Before you go

Free CCTV readiness checklist

See if your cameras are ready for AI people counting · plus priority review for a 15-day trial.

  • Camera / stream / angle checklist (PDF)
  • What works without replacing CCTV
  • Priority queue for the free 15-day trial
Site type

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We’ll email/WhatsApp the checklist and follow up if your site looks trial-ready. Prefer to chat now?